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What's included in the price of my Holiday House?
Our rates are advertised in euros, including VAT, and are valid per Holiday House.
Rental prices include for each Holiday House:
• VAT, in accordance with the VAT regulations of the country of your destination;
• cleaning of your Holiday Home;
• the use of a television;
• Aquafun tickets, valid for the duration of your stay;
• service charges for water and elektricity.
• Parking
Not included are, for instance:
• tourist taxes and charges (charged per person and per night).
Cleaning services do not include:
• doing the dishes
• emptying the refrigerator and dishwashing machine;
• emptying and cleaning the fireplace and barbecue;
• collecting the linen
• collecting household waste
Rental prices include for each Holiday House:
• VAT, in accordance with the VAT regulations of the country of your destination;
• cleaning of your Holiday Home;
• the use of a television;
• Aquafun tickets, valid for the duration of your stay;
• service charges for water and elektricity.
• Parking
Not included are, for instance:
• tourist taxes and charges (charged per person and per night).
Cleaning services do not include:
• doing the dishes
• emptying the refrigerator and dishwashing machine;
• emptying and cleaning the fireplace and barbecue;
• collecting the linen
• collecting household waste
A stay as advertised is no longer available.
Although our website is updated several times a week, it is possible that the offer you selected is no longer available. For a suitable alternative, feel free to contact our Customer Contact Center on 0845 351 0109 (4p/min).
What are the conditions of the Early Bird discount?
The earlier you book, the bigger discount you get:
• 10% off if you book 2 months before arrival
• 15% off if you book 4 months before arrival
• 20% off if you book 6 months before arrival
Valid for all types of Holiday Houses and in all parks; the discount is always calculated on the initial villa rental. This offer cannot be combined with other Sunparks offers, campaigns or benefits, except for the Young Families discount or the 55+ discount.
• 10% off if you book 2 months before arrival
• 15% off if you book 4 months before arrival
• 20% off if you book 6 months before arrival
Valid for all types of Holiday Houses and in all parks; the discount is always calculated on the initial villa rental. This offer cannot be combined with other Sunparks offers, campaigns or benefits, except for the Young Families discount or the 55+ discount.
Can I book a stay longer than a week?
In our Last Minute offer, some stays longer than a week are included. It is not yet possible to book a longer stay via the Search & Book button. However, longer stays can be booked via our Customer Contact Center on 0845 351 0109 (4p/min).
How can I book more than 1 Holiday House?
You need more than 1 House? Please contact our Customer Contact Center on 0845 351 0109 (4p/min).
Can I choose the location of my Holiday House?
Yes. For a small supplement you can choose the location of your House (according to availability). From 33€ (1 Holiday House) you can indicate your preference. When booking without indicating a preference, the House number is only allocated on the day of your arrival.
Can I change my booking?
You can change your booking up to a week prior to arrival, depending on availability. Per change, an administrative cost of 12,50€ per House is charged. To change your booking, please contact our Customer Contact Center at 0845 351 0109 (4p/min). In case you wish to reduce the number of Holiday Houses in your booking, cancellation regulations apply.
Can I cancel my stay?
You can cancel your Sunparks booking free of charge within 7 working days after receipt of your confirmation. In every other case:
• When cancelling more than 6 weeks prior to arrival, 50% of the villa rent is charged.
• When cancelling within 6 weeks prior to arrival, or in case of an early departure, the entire amount of the villa rent is charged.
To cancel your booking, please contact our Customer Contact Center at 0845 351 0109 (4p/min).
• When cancelling more than 6 weeks prior to arrival, 50% of the villa rent is charged.
• When cancelling within 6 weeks prior to arrival, or in case of an early departure, the entire amount of the villa rent is charged.
To cancel your booking, please contact our Customer Contact Center at 0845 351 0109 (4p/min).
What do I receive after booking?
Shortly after making your booking, you'll receive a confirmation per email. Payment can be made via online banking to our account number, which is stated on the confirmation.
Take note: You will not receive a confirmation of your payment.
Take note: You will not receive a confirmation of your payment.
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